Product Safety Policy

Users of shoppingtown.info are not allowed to list items that do not comply with product safety regulations of, amongst others, the Australian Competition and Consumer Commission or that are prohibited from being sold due to a product ban or safety recall. All items listed and sold must comply with Australian Consumer Law, as well as applicable state and federal laws.

Please note the following specific product safety requirements:

• Hoverboards, self-balancing scooters and components or parts such as batteries and chargers must comply with Consumers Goods Safety Standard 2018 that sets out safety requirements. Self-balancing scooters must be certified to meet the UL 2272 safety standards. Sellers must state item is UL 2272 certified in the listing and include a link to the UL Online Certifications Directory that shows the certification. These items can only be sold and posted to the USA, Canada and Australia.
• Child car safety seats must comply with AS/NZS 1754 standards, and you must state that the car seat meets the standard in your listing.
• Baby and nursery products must comply with Australian mandatory safety standard.

Additional information

Users need to check whether their products are subject to an Australian mandatory safety standard and if so, whether the item/s meet the requirements of the standard.

For more information about product safety, please visit the Product Safety Australia website.